FAQ

Can I order a sample of a product I like?

Absolutely! We feel the best way to fall in love with our product is to see it in hand. You can order a sample by simply selecting “Sample” on the product page.

What types of card stock do you offer?

To complement our wide range of printing options, we offer a variety of high quality, eye-catching card stocks.

Signature Matte Card Stock (offered in White or Ivory):

This Neenah 110# cover weight card stock is a traditional and popular choice.

Pearlescent Shimmer Card Stock (offered in White or Ivory):

This 110# cover weight shimmer card stock adds a touch of shine to your design.

Classic Textured (offered in White or Ivory):

A 110# cover weight textured card stock enhances your invitations with a hint of texture.

Craft Card Stock:

This 100# craft brown paper bag-like card stock pairs beautifully with some of our rustic designs.

What if I want to print these items myself?

We offer digital files of all our designs. Simply select “Digital Files” from the dropdown menu on the product page and supply your content. We create custom files with your content and e-mail you high-resolution PDFs for you to print, either at home or at your local print shop.

What size photos should I ideally submit for my photo Save the Date cards?

JPEGs should be at least 300 dpi, though feel free to send us the highest resolution you have.

Will my invitation have Ivory Isle’s logo on it?

This is your wedding, and your stationery, and for the most part your items will be unbranded. The one exception is that our logo will be stamped discreetly on the back of your folded Thank You cards.

Can I include menu options and song requests on my RSVP?

You certainly can.

How do I find items matching my choice of wedding invitation?

Complementary products to your invitation will appear at the bottom of the product page, easily linking you to other items in your chosen suite, such as Save the Date Cards, Menus, Programs and Place Cards.

Can you print on my envelopes?

Yes! We’re happy to remove the time-consuming, tedious work of envelope addressing by custom printing your guests’ names and addresses on the front of your main envelopes. We also can print your return address on the back flap of the main envelope, and your name and address on the front of the response envelope. See pricing on the product page.

Can I purchase belly bands for my invitations?

Yes! We love a good belly band to neatly hold an invitation suite together. If you don’t see one offered in your design suite, please contact us and we’ll be happy to create a custom option for you.

How do I sign up for an Ivory Isle account?

There are two ways to join the Ivory Isle Designs family –

  1. When you’ve chosen the design you’d like for your wedding, simply add to your basket and follow the on-screen instructions as you go to the checkout.

  2. If you’re not ready to check out, please enter your e-mail address in the box at the bottom of every page to join our mailing list and we’ll do what we can to present some ideas for your wedding

How do I check the status of my order?

You will receive regular update e-mails, from the moment you complete your order through to when it’s printed and then shipped shortly afterwards. If you have any additional questions, you can always reach us at josie@ivoryisledesigns or at (612) 425-5567.

What is Ivory Isle’s policy on returns?

We believe you’ll be thrilled with the quality of your order, though if for any reason you’re unhappy with the items you’re sent, please contact us immediately so we can decide how best to proceed.

What are Ivory Isle shipping options?

Ivory Isle ships via the United States Postal Service using 2-3 day priority mail, unless otherwise specified.

Where are your stationery products produced?

We are proud to say that all of our stationery products are printed in and shipped from here in the USA, from my sweet home state of Minnesota.

When should I send out my stationery?

If you choose to mail out Save the Date cards, they will be the first thing you post, and can be sent out about six months ahead of your special day. These are especially useful if you’re planning a destination wedding that will require most guests to travel, if you’re planning a summer wedding or getting married on, or near, a holiday that your guests might be inclined to make early plans for. Make sure everyone knows not to make alternative arrangements!

Wedding invitations are best mailed eight weeks before your wedding. It is OK to send them only six weeks in advance if you’ve previously sent Save the Date cards, because your guests will already be holding that day open on their calendars. If you choose not to send Save the Date cards and your wedding falls on a holiday, on a special day like New Year’s Eve, or you’re marrying abroad, your invitations can be sent as early as twelve weeks in advance.

When ordering wedding stationery, be advised that the production process can take up to four weeks, with an additional week for shipping, so order early to avoid finding yourself in a time crunch.

How much postage will I require for my cards and invitations?

Excluding certain optional extras, most of Ivory Isle’s wedding invitations weigh less than one ounce.

Domestic mail within the United States costs as follows:

Postcard stamp: 34¢

One ounce and below: 49¢

One to two ounces: 70¢

Two to three ounces: 91¢

The safest way to be certain you’re paying the correct postage is to take a sample invitation – complete with all inserts – to the post office, get it weighed and request the exact cost.

Customer Reviews

Jessica Hardison

Perfect! Received order very quickly. Thank you!

Catherine Ewart

Josie was absolutely WONDERFUL to work with- She was so very patient and made all the changes that I requested. She was very prompt in her responses/emails to ensure we got the programs[…]

Randi Worthman

exactly what i was expecting! well done

Barbara Baudino

Josie was great to work with!!! I LOVE my programs and would recommend her to any bride. High quality programs for a great price. They are just perfect. I am very happy.

Dominika B

Very happy with my order. I ordered the place cards shortly before my wedding (10 days or so – super stressed). Josie was a pleasure to work with – super fast to respond[…]

Elizabeth Bond

these are perfec and will look great on my tables!

Melanie Wood

I couldn’t be happier with my wedding programs! I love the design and the quality. Seller was sooo wonderful to work with and made the whole process very easy. If there’s anything I[…]

Teresa Plathe

LOVE LOVE LOVE – they are the perfect programs for my wedding.

Lindsay Wieland

Our menus were absolutely beautiful and they came SO fast!

Lee

WOW! Josie amazing! She and I communitcated back and forth multiple times, she was always so quick to respond, and she customized the the programs to be so perfect! They are absolutely beautiful,[…]

Sonia

Thank you so much for working with me to create a custom, two-sided listing. They are lovely and just what I was looking for!!! Can’t wait to use them at our wedding reception!!

kyrashaw

Josie is great to work with. We purchased our wedding programs through her, as well, and I cannot say enough praise for her work. The escort cards turned out wonderful, and all our[…]

Amy Sederberg

These programs are even more stunning in person! Josie was awesome to work with and made the process a breeze 🙂 Nice to have a stress-free experience in the wedding planning process. From[…]

Stacy

Thanks again for the wonderful service.

Leonora Rodriguez

Everything was perfect! Both the rehearsal invite and dinner menu are gorgeous and exactly what I wanted and needed. Josie is very easy to work with and very quick to respond. She had[…]

Jill Vanderlinden-Starace

Perfect wedding ceremony programs and fast shipping!! Thank you so much for all of your help!!!!

cemorch

Everything worked out wonderfully with Josie. She promptly responsded to any issues and concerns I had. She was great to work with and I highly reccommend her to any bride!

Meghan Catenacci

These were exactly what I wanted, however, I would have appreciated if the cards were kept in alphabetical order… If I send a list to you (as requested) in alphabetical order, I kind[…]

Marissa Pick

Josie was so accommodating and awesome to work with and the finished product was just as great! We got rave reviews on our programs and will be putting one in our memory shadow[…]

Sandy Buckley

The seller responded immediately and the designs are nicely done in high resolution. Thank you–they are super cute!!! Sandy

We’re Here to Help

We’re committed to creating your dream wedding stationery. If there’s anything you need to know, or something you’d like to discuss, drop us a line. We’re here and happy to help!